Frequently Asked Questions

Value.

As a small business, we understand how value matters to customers.  We provide value through:

  • Quality results.  We've been in business since 1996 and have plenty of experience under our belts.
  • Fair billing practices.  Our rates are less expensive than the large design firms.  Projects are billed honestly and there are no minimum fees or hidden costs.  Pricing is agreed upon with the customer before the start of any projects to avoid surprises.
  • Transparency.  We believe you should know what you're paying for.  Some local design companies buy pre-made website templates for $50-75 and claim them as their own work, only to mark up the price substantially when billing the customer.  We discuss the options and fine details with the customer so they know exactly what they're getting and paying for.  We speak in simple terms and believe that an informed customer is a happy customer.
  • Professionalism.  We follow the golden rule and treat customers how we'd like to be treated.  We respond to emails and work requests in a timely manner and always keep our customers informed.